HIGH CALL VOLUME due to Economic Impact Payment Inquiries
We ask for your patience as we work to assist each member call and encourage you to visit the "Get My Payment” page available at IRS.gov.
Pending transaction information is continuously being updated, so we encourage you to access your account from time to time with Online Banking to check for any payments that you are expecting to see. At this time, we are receiving electronic files for Stimulus money to post Wednesdays starting March 17,2021. Paper checks will start to be issued on Monday, March 15, 2021.
>>> ACCOUNT STATUS TIP - A great way to ensure that you know the status of your account is to utilize customizable alerts in Online Banking. Notifications can be enabled to alert you for many reasons, to include when a deposit is received, when your account reaches a certain balance, when a loan payment is due, and more. To enable this great feature, simply log in to Online Banking and select the “More” widget > then “Settings" > "Notifications" > and then select what you wish to be alerted about and whether you’d like them sent via email and/or via SMS text message.