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ABOUT US

In 1967, our credit union was founded by like-minded individuals who came together to meet each other's financial needs. Their vision was simple: to create an alternative financial institution that would take care of its people and, simply put, do better than banks.

Over the years, we have remained steadfast in our commitment to providing superior, personal service and improving the financial well-being of our members. The strength of our credit union is built on a simple philosophy to "always do what is right for the member". Our ability to identify, address, and meet the needs of our members has resulted in the expansion of not only our products and our services, but the communities that we serve.

Northern Skies FCU has continued to experience healthy growth and are proud to serve Anchorage and our neighboring communities for nearly 60 years. We care about our members and do our part to help make positive impacts in our members' lives.

WHO WE ARE

We value having people who are committed to our core values; integrity, adaptability, commitment, and empowerment. We value having team members who have a genuine desire to make a difference in the lives of others. We go out of our way to recognize and incentivize our staff for the contributions they make to help our members and credit union succeed. If this sounds like a company you'd like to work with, we'd love to meet you!

Apply on Indeed or email your resume to [email protected].

 

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Loan Processor

Northern Skies FCU is seeking a full-time Loan Processor who is reliable, professional, enjoys working with people, and is eager to learn, with responsibilities including assisting members with loan applications, determining suitable loan products, preparing loan documents, and meeting lending goals, requiring sales and service experience, communication skills, proficiency with MS Office, and preferably six months of lending experience, offering benefits such as health insurance, paid time off, and tuition reimbursement.

This job is for you if

  • You are reliable, professional, and eager to learn.
  • You enjoy people.
  • You can work independently but also enjoy being part of a team and working together to achieve department and strategic goals.
  • You are looking for a place to grow and advance your career.
  • You want to make a difference in the lives of others and in your community.

A typical day on the job looks like

  • Providing superior and unmatched service during all interactions with members and offer experiences that are high-touch and convenient for the member.
  • Receiving loan and account applications in-branch, over the phone, or online via multiple platforms.
  • Assisting the borrower in determining the best loan product(s) and financial services to meet their purchasing needs and/or other financial goals.
  • Interviewing borrowers to gain an overall understanding of the borrower’s current financial status and communicating with underwriting for approval.
  • Preparing loan documents for signing and ensuring that loans comply with the credit union’s overall policies and procedural guidelines.
  • Assisting in meeting annual lending goals and objectives.
  • Communicating consumer and real estate loan products as well as ancillary protection products, such as GAP, MBP, and debt protection to the borrower.
  • Participating in fun ways to help the community with the credit union.

To carry out this job you will need

  • Sales and service experience.
  • Interpersonal communication skills.
  • Strong written and typing skills.
  • Problem-solving skills.
  • Proficient PC skills and experience with MS Word, Excel, and Outlook.
  • Ability to manage multiple tasks in a fast-paced environment.
  • High school graduate or equivalent.
  • 6 months of lending experience. (Preferred)

Job Type: Full-time

Pay: From $23.00 per hour

Expected hours: 40.0 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Vision insurance

Work Location: In person

To apply, please send your resume and cover letter to [email protected]. Or you can apply on Indeed.

Loan Support Specialist

The Loan Support Specialist role is an integral part of the loan team and lending operations. LSS' work closely with Loan Processors/Closers, Underwriters, and Internal Auditors to ensure loan files are complete, accurate, and comply with loan policy guidelines and procedures. This department is responsible for maintaining all lien perfection, recording, and registration of credit union secured collateral.

This job is for you if

  • You are reliable, professional, and eager to learn.
  • You enjoy people.
  • You can work independently, but also enjoy being part of a team and working together to achieve department and strategic goals.
  • You are looking for a place to grow and advance your career.
  • You are self-motivated.
  • You want to make a difference in the lives of others and in your community.

A typical day on the job looks like:

  • Providing superior and unmatched service during all interactions with members and offer experiences that are high-touch and convenient for the member.
  • Loan file maintenance and completion.
  • Completing various monthly reporting and audit requests.
  • Working with DMV, DMV partners, and multiple platforms to complete lien perfection and registration in all states.
  • Offering general support to loan operations by receiving loan and account inquiries over the phone, including loan requests and resolving member requests.
  • Assisting members through GAP and MBP claims.
  • Interviewing borrowers to gain an overall understanding of the borrower’s current financial status and communicating with underwriting for approval.
  • Assisting in meeting annual lending goals and objectives.
  • Participating in fun ways to help the community with the credit union.

To carry out this job you will need

  • Organizational skills.
  • Multi-tasking skills.
  • Strong attention to detail and be highly accurate.
  • Interpersonal communication skills.
  • Strong written and typing skills.
  • Problem-solving skills.
  • Proficient PC skills and experience with MS Word, Excel, and Outlook.
  • Ability to manage multiple tasks in a fast-paced environment.
  • High school graduate or equivalent.

6 months of lending experience. (Preferred)

Job Type: Full-time

Pay: From $21.00 per hour

Expected hours: 40.0 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Vision insurance

Work Location: In person

To apply, please send your resume and cover letter to [email protected]. Or you can apply on Indeed.

Member Service Representative

Northern Skies FCU seeks a full-time Member Service Representative with at least one year of customer service or cash handling experience, strong communication skills, and proficiency in MS Office, who will engage with members to provide personalized financial solutions, contribute to team goals, and benefit from career growth opportunities and comprehensive benefits including health insurance and tuition reimbursement.

This job is for you if

  • You are looking for a place to grow and advance your career.
  • You want to make a difference in the lives of others and in your community.
  • Like to work with a team to achieve goals.
  • Have a solution-driven mindset and pride yourself in taking the initiative to get tasks done.
  • Can easily remember names and can maintain a "family spirit" while conducting business.

Here is what an ordinary day of work may look like

  • First thing, you will work with your team to open the branch and get ready for the day.
  • Throughout the day, you will greet members (both in-branch and over the phone) enthusiastically, actively listen to their problems or needs, and offer personalized solutions that improve their financial well-being.
  • You will enjoy a 1-hour lunch break.
  • During downtime, you have the opportunity to take classes that will advance your skillset and encourage personal growth and development.
  • At day's end, you will balance your drawer and work with your team to securely close the branch.

To carry out this job you will need

  • A high school diploma (or equivalent).
  • Proficient PC skills and experience with MS Word, Excel, and Outlook.
  • At least 1-year experience in customer service, retail, and/or cash handling.
  • Strong communication skills.
  • A willingness to embrace change and cultural differences.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Work Location: In person

To apply, please send your resume and cover letter to [email protected]. Or you can apply on Indeed.

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